School Complaints Procedure

Many concerns and minor complaints can be resolved quickly and informally through the class teacher or another member of staff, depending upon the nature of the complaint.

We would encourage all parents and carers to contact the relevant person at school in the first instance to discuss any queries or concerns and we will do our very best to address the concern and find a solution.

Files to Download


A safe and supportive environment; safe from hurt by others, in what they say or do; safe to learn within an enquiring environment; encouraging creativity, and a questioning mind.


Smart ways of thinking and learning, behaving and the way in which we present ourselves, as a member of Gainsborough School.


Treat others as you wish to be treated, help each other to be happy within school, greet others with a smile, help to create a happy and enthusiastic place to learn.

What's Going on at the School